Have a question? Our customer service team has the answer.
In the Wireless Zone® philosophy, exceptional customer service is not just a cornerstone of our relationship with consumers, it is also representative of the way we strive to communicate internally, with each of our franchisees.
To that end, the Wireless Zone® support system is embedded with a top-notch customer service team. What exactly does this internal customer service team assist with?
- They process all incoming product orders and drop shipments
- They help with order inquiries and changes
- They handle problems regarding products, orders and rebates
- They field general warehouse questions including availability and compatibility of wireless products
- They handle questions and problems regarding shipping and claims
And for your customers’ purposes, this department fields calls from our 1-866-WZHELPS line. They’ll work with the customer to resolve and issues or questions to insure the customer’s utmost satisfaction with your Wireless Zone® store.