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Wireless Zone Franchise Opportunity


Customer Service

Have a question? Our customer service team has the answer.

In the Wireless Zone® philosophy, exceptional customer service is not just a cornerstone of our relationship with consumers, it is also representative of the way we strive to communicate internally, with each of our franchisees.

To that end, the Wireless Zone® support system is embedded with a top-notch customer service team. What exactly does this internal customer service team assist with?

  • They process all incoming product orders and drop shipments
  • They help with order inquiries and changes
  • They handle problems regarding products, orders and rebates
  • They field general warehouse questions including availability and compatibility of wireless products
  • They handle questions and problems regarding shipping and claims

And for your customers’ purposes, this department fields calls from our 1-866-WZHELPS line. They’ll work with the customer to resolve and issues or questions to insure the customer’s utmost satisfaction with your Wireless Zone® store.

Customer service is one of our franchise cornerstones.

Find out how it can become yours, too!